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©2018 NYGLE PURE SKINCARE | NEW ZEALAND

SHIPPING & RETURNS

DELIVERY TIMES

Please allow 3 - 5 business for your order to be delivered to you. If you are in a rural area, it may take an additional 1 - 2 days.

 

All orders will be processed on the first available business day.

 

 

DELIVERY DELAYS

If a product is delayed beyond our control, we will notify you by email. If this occurs, you will have the option to request a refund for the affected item(s).

 

During our major sale periods, you may experience delays in receiving your order. Whilst we do try to have your order in the time-frames stated, please understand any potential delays We will notify you of any delays.

 

 

LOST PARCELS OR NON-DELIVERY

 

By accepting our terms, you agree to appoint the courier or postal service to be your agent for taking delivery of the products on your behalf. Delivery to the courier service shall be deemed delivery to you.

 

If you require assistance or have any questions, please contact us by using the contact form provided on our Contact page.

 

 

RETURNS

 

Products purchased may be eligible for returns within 14 days of shipment. Returned items must have a proof of purchase and packaging, and need to be in new condition. No refunds will be issued.

 

NYGLE is not responsible for returns that are lost or damaged in transit. Therefore, we recommend you use a shipping service with insurance and/or tracking number capability. Please include a copy of your receipt with any return so we can identify it as your order.

Have a question? Get in touch with us.

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